At Pikapika Foods (“we”, “our”, or “us”), your privacy matters. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our corporate website at pikapikafoods.ca (the “Site”). Please take a moment to review this policy and understand your rights and choices.

1. Information We Collect

We collect personal and non-personal information in the following ways:

• When you contact us: Name, email, phone number, and any message or inquiry you submit via our contact forms or email.

• Wholesale Inquiries: If you request a quote or apply for a wholesale account, we may collect business name, contact details, product interests, and delivery address.

• Website Browsing: We automatically collect technical data such as browser type, IP address, pages visited, and cookies to improve your experience and website performance.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Responding to your inquiries or requests.

• Processing wholesale or partnership communications.

• Analyzing website traffic and user behavior to optimize functionality.

• Sending updates, promotional information (if you’ve opted in), and product news.

We only use your information in a lawful, fair, and transparent manner.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with third parties in the following cases:

• Service Providers: Third-party vendors that support website hosting, email delivery, analytics, or customer support.

• Logistics Partners: For handling wholesale orders or shipping coordination.

• Legal Requirements: When necessary to comply with legal obligations or enforce our rights.

All third-party partners are bound by confidentiality obligations.

4. Cookies and Tracking Tools

Our site uses cookies and similar technologies to:

• Enhance your browsing experience.

• Remember user preferences.

• Analyze website performance.

• Deliver more relevant content and marketing.

You may manage or disable cookies in your browser settings, although doing so may affect some site functionality.

5. Data Protection

We follow industry-standard best practices to secure your personal data, including SSL encryption and controlled access. However, no method of transmission over the Internet is 100% secure. We are committed to safeguarding your information but cannot guarantee absolute protection.

6. Your Rights

You have the right to:

• Access your personal information.

• Request corrections to inaccurate data.

• Request deletion of your information.

• Object to specific uses of your data (e.g., marketing communications).

To exercise any of these rights, contact us at info@pikapikafoods.com.

7. Updates to This Policy

We may revise this Privacy Policy as needed to reflect changes in our practices or legal requirements. The most recent version will always be posted on this page with an updated effective date.

8. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Pikapika Foods
18 Graydon Hall Drive
Toronto, ON M3A 0A4, Canada
📧 Email: info@pikapikafoods.com
📞 Phone: +1 438-938-5868